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Topic #438

Stunning girl for Bar/Admin work travel experian

laurajane

I love new challenges and im hoping to learn Spanish. Im very customer service oriented and i am looking to stay in tenerife for atleast a year. I am planning to come over on the 27th but i am just looking at flights now! Below is my cv. I am looking for acomodation too but I will be able to sort my own accomodation out and im willing to work any hours. Thank you Laura Lavin Email: laulalavin@hotmail.com D.O.B 06-09-1984 Personal Profile My work experience has allowed me to develop my customer service skills, both on the telephone and in face to face interaction with customers .I have also developed the ability to fully meet customer needs, to organise my time & work effectively. To work efficiently to deadlines and contribute to work targets within a team environment. I have excellent communication skills; both verbal and written as well as being reliable, enthusiastic and committed to developing all aspects of my skills further. I am computer literate and flexible in my approach to working practices and enthusiastic about new work challenges. Personal Skills · I have a good working knowledge of I.T software including Microsoft office as well as specialist packages such as Innsite hotel reservations package, 1st database package and Encore estates software. · I am able to use the Internet and e-mail systems. · I have a good telephone manner and I am an effective communicator, both over the telephone and in person. · I can work efficiently to tight deadlines, whilst meeting targets set. · I am very organised, with the ability to prioritise my workload effectively. · I am flexible in all working environments and conditions: I adapt easily to change. · I am a great team player, whilst also having the ability to work on my own initiative. · I have excellent administrative/clerical skills with experience of working with filing systems both computerised and manual. · I am familiar with switchboard operation. · I have good customer care skills: I am friendly, patient and helpful. · Quick typist. · Full UK driving licence. Employment History Nov05-Current2008: Various agencies Manchester Promotions Duties & Responsibilities - Recording stock - Distributing leaflets - Approaching customers for surveys. - Promoting products in store - Sampling and data collection. - Using photoshop to fix pictures. March2005-Current2005: Costain Ltd Manchester Airport. Site Secretary Duties & Responsibilities - General Admin, Scanning & answering telephones. - Typing letters - Uploading correspondence on to intranet - Complying data into excel spreadsheets. - Sort, distribute and file Correspondence. - Ordering stationary. - Meet all Visitors. August2004-March2005: The Casey Group, Rochdale. Trainee Quantity Surveyor. Duties & Responsibilities - General Admin, typing & answering telephones. - Complying data into excel spreadsheets. - Fensa registration of windows. - Measuring plans & on-site and costing materials. - Pre entry surveys on properties, Tenant choice surveys. - Processing KPI’s. - Total costing for kitchens and labours done. - Producing sequence orders for zones in current project. - Monitoring work being carried out on-site. - Liasing with tenants and site managers to arrange work. - Assisting with monthly valuation for current project in Openshaw, Manchester. - Ordering materials. - Stress management course attended. - Personal safety course attended. - Attending Salford University once a week. June2003-Sep2004: Le Trappiste Bar, Altrincham Bar Supervisor Duties & Responsibilities - Same as the Market Tavern - Opening up - Ensuring the bar is secure and locking up - Paying other members of staff. - Using till and organising other members of staff, including monitoring holidays. - Collecting and cleaning glasses - General cleaning and tidying of bar area. March2003-May03: The Old Market Tavern, Altrincham. Bar staff Duties & Responsibilities - Preparing and serving drinks. - Using till - Collecting and cleaning glasses - General cleaning and tidying of bar area. August2002-May03: Jonathan Black & Co, Timperley. Negotiator Duties & Responsibilities - Answering phone calls and dealing with enquiries appropriately. - Booking valuations and visits to property. - Keeping the house browse sheets and details up to date. - Assisting customers with enquiries using encore software and knowledge of property. - Using encore database to produce letters and input client details. - General Administrative duties such as filling, photocopying and printing. March2002-September02: Greystone Financial Services, Altrincham. Accounts/Administrative Assistant Duties & Responsibilities - Dealing with incoming checks putting them appropriately on to the Business management database and paying them in to the correct bank account. - Matching receipts to outstanding debt on the computerised system using Business/Client Management 1st software. - To assisting with the chasing of debtors on a monthly basis keeping them to a minimum by email/telephone. - To track and allocate all incoming renewal and initial commission to the relevant consultant using a manual excel spreadsheet. - Computer housekeeping maintaining the client database to the highest accuracy. - To assist with general administrative duties when required such as sorting post, filing photocopying and scanning. - Attending a college on a fortnightly basis for one-day studying business administration NVQ level 3. Achieving level 3 key skills. June2001-Febuary2002: Britannia Ashley Hotel, Hale, Altrincham. Receptionist Duties & Responsibilities - Answering the telephone, operating switchboard & taking messages. - Greeting customers, checking guests in and out of the hotel. - Photocopying and faxing, filing documents. - Entering and amending reservations on computer system. - Dealing with customer enquiries and complaints. - Sorting in-coming post. - Taking payment for accommodation and reception banking. - Training course attending for Innsite reservation course –computer software. November2001-December2001: Marks & Spencer, Altrincham. Sales Assistant Duties & Responsibilities - Using the tills on checkouts. - Helping the customer enquiries. - Resolving customer complaints. - Attending training in customer care. - Refilling shelves with stock. December2000-August 2001: The Blue Yard- Restaurant, Kings Court, Altrincham. July2001-January 2002: The Evergreen- Restaurant, Hale, Altrincham. December2000-April2001: Corbans Wine Bar & Restaurant, Halebarns. Febuary1999-December2000: La Rioja- Restaurant, Altrincham. Waitress Duties & Responsibilities: - Taking orders & preparing drinks. - Using tills and producing receipts. - Answering the telephone and taking restaurant bookings. - Resetting tables & keeping restaurant tidy. - Taking food to customers. June2001-September2001: Coldseal, Timperley Tele-canvasser Duties & Responsibilities: - Advertising by telephone cold seal products. - Booking customer appointments. - Working to set targets and on own initiative. Temporary Work During College Holidays December2002:CMG, Altrincham Receptionist Duties & Responsibilities - Answering the telephone, operating switchboard & taking messages. - Registering employees as they arrived and left. - Some photocopying. - Working for Adecco, Altrincham. October2002:Girlguiding UK, Broadheath, Altrincham. Receptionist Duties & Responsibilities - Answering the telephone, operating switchboard & taking messages. - Ordering breakfasts and lunches for employees. - Greeting customers. - Assembling mailshots for receipts of orders - Working for JobWise, Altrincham. June2003:LBM, Broadheath, Altrincham. Data entry clerk Duties & Responsibilities - Entering customer order details into online order forms. - Processing orders. - Ringing customers to clarify order and credit details. - Working for Adecco, Altrincham. June-July2003:Kurt Salmon Associates, Altrincham. Receptionist/Administrator Duties & Responsibilities - Answering the telephone, operating switchboard & taking messages. - Data entry in access. - Document editing using powerpoint & word. - Working for Forrest Recruitment, Altrincham. Academic Studies 1997-2001 Altrincham Girls Grammar School G.C.S.Es: -Geography (A*) Math’s (A) Biology (A) Chemistry (A) Physics (A) English Language (B) English Literature (B) French (B) Textiles Technology (B) Information Technology (D) March02-Sep02 Selection Training, Sale Key skills level 3. NVQ Level 3 Business Administration (incomplete) 2002-2004 South Trafford College As-Levels:-Geography (C) Biology (B) Psychology (D) General Studies (B) A-Levels:- Geography Biology 2004-2005 Salford University Bsc Hons Quantity Surveying part time. Interests - Contemporary British & American Film. - 20th Century Fashion. - Independent British & European Fashion. - International Cuisine. - Travel & experiencing new cultures and ways of life. - Socialising and meeting new people. Peter O’Hare The Casey Group Rydings Road Rochdale OL12 9PS 01706 341 121 p.ohare@casey.co.uk Tracey McLaggan Greystone Financial Services Mayors Court Moss Lane Altrincham Cheshire WA15 8HW tmclaggen@greystonefs.co.uk References